What happens if I need a refund of Celebration Account funds?

Refund requests can be sent to [e-mail]

Please make sure you are providing the full community name, residents full name, reason for refund and your contact info for any questions we might have. When your refund has been processed, we will respond with the refund information. Refunds are returned back to the card used to make the fill up purchase. Please note that refunds could take up to 21 days to be processed. If a refund is due to a PS Salon & Spa permanently closing, those refunds are automatically processed within 30-45 days of the salon closing date. (Please note- if a refund is made by check, that refund could take up to 45 days as check refunds are processed once per month)